Shipping Policy
When will my order be packaged and shipped?
We understand quick shipping is a necessity when it comes to your safety. That is why we do our best to ship orders placed before 2:00 pm CST Monday - Friday, in the same day; any orders placed after 2:00 pm CST will be processed the next business day. Please note weekend and holiday orders will be processed on the next available business day.All expedited orders (Next Day Air, 2nd Day Air,and 3 Day Select) need to be placed before 12:00 CST to ship out same day. For orders placed after 12:00 p.m. Central Time that require expedited delivery, please contact our customer service department for availability.
What if one of the products I ordered isn’t in stock?
Our mission at Added Value Printingis to always have available the products we have on our website, unless specifically mentioned (i.e. Special Order). However, due to demand and other factors some products are still making their way into our inventory. Please note, if one of the products ordered is still making its way into our inventory, we will not send out the order until it is complete. Please keep in mind that in some instances, an “In-Stock” item may not have the exact quantity you are looking for. For example, say you are ordering 15 safety glasses and we only have 12 in stock, our policy is to order the additional 3 into inventory then ship your order out complete. If the order is time sensitive and you would like us to send what we have in stock, just let us know and we can split the order to send out what we have right away—please note this may result in an additional shipping fee. You can also call 1.763.657.0028 and ask for exact inventory levels before your purchase.
How are my shipping costs estimated?
Shipping costs are based on the weight, dimensions, and the zip code of the shipping address. You can determine the estimated shipping cost for any order before checkout by using the shipping calculator located on the shopping cart page. Simply enter the zip code where the order will be shipped and the cart will update to show you the approximate cost to ship your order based on the service level selected.
Why does it matter if I am shipping to a business or residential address?
In the process of checking out, you are prompted with a question to determine the type of address you will be shipping to. The reason why we ask this is because it determines our final shipping rates and service options.
What shipping options are available?
We currently ship all orders via UPS. The shipping services that we offer include:
- UPS Ground
- UPS Next Day Air
- UPS 2nd Day Air
- UPS 3 Day Select
- UPS Early AM deliveries are upon request only
Does Added Value Printinghave the ability to change my shipping method?
We reserve the right to change the shipping method; however, there are only a few instances when our warehouse would have to change shipping methods.
How long does shipping take?
We make every effort to ship all orders placed by 2:00 pm CST Monday - Friday same day. Some orders may take up to two - three business days to process depending on stock levels. Delivery timeframes will depend on the service level offered.Pleasenote, the first day of shipping starts the next business day of order placement.
- UPS Ground - 1-5 Business Days depending on your location
Expedited shipping will usually be shipped out same day if ordered before 2:00pm CST.For orders placed after 12:00 p.m. Central Time that require expedited delivery, please contact our customer service department for availability.
- UPS 3 Day Select - End of the third business day
- UPS 2nd Day Air - End of second business day
- UPS Next Day Air - End of next business day
Added Value Printing Guarantee
Customer Satisfaction is our top priority. We guarantee our items to be free from defects. Should a product be defective we will replace it within 30 days of purchase. Please call customer service (1-763-657-0028) to inform us about a defected product. If a replacement is unavailable, we will refund the purchase price.
If I am returning a product, do I have to pay for shipping?
We understand that ordering online can result in unexpected colors variations or wrong sizing. If we made a mistake, we like to make up for it by paying for the return shipping. However, please note that if you ordered the wrong size, color etc. we will offer refunds but cannot offer to pay for return shipping.For more information on the returns policy and process, please visit our Return Policy page
